How does the delivery process work?
Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
How do you ship your orders?
We deliver our orders through third party delivery service. We ships to almost all parts of India. We do not process orders on Sundays & National Holidays.
Do you ship to international locations?
We do not currently offer international shipping options. Special requests can be handled with prior confirmations. Please contact customer service at: Email: avizhthamherbals@gmail.com
How much time does it take for an order to be delivered?
We deliver your order within 2-3 business days post-dispatch in A-1 and A-2 Metros (New Delhi, Mumbai, Kolkata, Bengaluru, Chennai, Pune, Ahmedabad, and Hyderabad). For the rest of the cities, we deliver between 2-5 business days. Delivery by ground takes a little longer than air couriers. Ground-shipped orders are delivered to you between 5-7 business days post-dispatch. Deliveries to very remote locations such as Northeast may take up to 7 business days or longer, depending on the location’s geographical constraints. If it is a remote location, then extra delivery charges may apply.
How can I track my order?
As soon as we ship your order, you receive an e-mail notification with a link to track your order. Online tracking usually goes live within 24-48 business hours post shipping. If you have a tracking or delivery number, you can also track your package by clicking our delivery partner links provided in your shipment confirmation email. If you did not receive email, please check your spam folder.
Non-Availability on Delivery
Our delivery partners will attempt thrice before an item is returned to our warehouse. Please make sure, you add your available phone/mobile number in shipping address while you place an order, this will speed up the delivery process.
What are the shipping charges?
The shipping charges may apply on a product. The charges will vary depending on the quantity of a product. The charges will be mentioned on the cart page.